Confidentiality & Privacy
The Veteran Center (Vet Center) staff makes a concerned effort to protect the privacy of all clients. All information disclosed in counseling sessions is held in strictest confidence. No information can be communicated to another person or agency not specifically authorized by statute without the consent of the veteran. All records related to treatment are strictly confidential and are maintained in a secure storage system.
Vet Center services also include outreach and counseling services to veterans of all Eras who have experienced sexual trauma while on active duty. Sexual trauma while on active duty. Sexual trauma may include sexual assault, sexual harassment, rape, or other acts of sexual violence.
Vet Centers are a place of action. Because Vet Center counselors are expert in the psychological impact of trauma, in recent years they have been called upon to assist not only military veterans, but also to consult regarding those affected by earthquakes, hurricanes, airline disasters, and criminal violence.
Vet Centers are a place of learning. Counselors receive ongoing in service training from experts in the field.
- Leadership - To serve as the leaders in provision of treatment and outreach for veterans suffering from war trauma and connect veterans to appropriate resources to compassionately heal that trauma.
- Management - To provide a cost effective system of community based Vet Centers bringing services to eligible veterans.
- Networking - To establish working relationships with local, state, and federal organizations to assist veterans who are readjusting from military to civilian life.
- Special Populations - To reach out to disenfranchised and under-served veterans.
- Transitional Assistance - To assist transitioning military personnel with professional readjustment services.
- Trauma Counseling - To ensure the highest quality of counseling for posttraumatic stress disorder symptoms delivered in accessible community settings.
- Wellness - To promote wellness activities with veterans to help them reach quality health and life goals and diminish the need for more intensive health care.
Vet Centers serve veterans and their families by providing a continuum of quality care that adds value for veterans, families, and communities. Care includes professional readjustment counseling, community education, outreach to special populations, the brokering of services with community agencies, and provides a key access link between the veteran and other services in the U.S Department of Veterans Affairs.